Single Device Installation

This comprehensive guide walks you through the complete process of installing and commissioning a single Prolicht Matter-enabled light fixture. Following these steps ensures a successful installation and satisfied customers.

Pre-Installation Checks

Before beginning any installation, complete these essential checks to avoid delays and complications.

Site Assessment

1

Verify Network Availability

Confirm the presence of a 2.4 GHz Wi-Fi network with IPv6 support. Test signal strength at the installation location using a smartphone—minimum 2 bars required for reliable Matter communication.

2

Check Power Supply

Verify the circuit is de-energized using a voltage tester. Confirm the power supply matches the fixture requirements (typically 100-240V AC, 50/60Hz for Prolicht fixtures).

3

Inspect Fixture Components

Unbox the fixture and verify all components are present: light fixture, mounting hardware, QR code card, and any included documentation. Report any damage or missing items immediately.

Hub Verification

Ensure the customer has a compatible Matter hub configured and connected:

  • Apple Home: HomePod or Apple TV 4K (tvOS 17+)
  • Google Home: Nest Hub (2nd gen+) or Nest Mini
  • Amazon Alexa: Echo (4th gen+), Echo Show 10, or Echo Studio
  • Samsung SmartThings: SmartThings Hub v3 or Aeotec Hub
  • Home Assistant: Green, Yellow, or Pi with SkyConnect

Step-by-Step Installation Process

Physical Installation

1

Mount the Fixture

Following the fixture-specific mounting instructions, secure the light fixture to the ceiling or wall. Ensure all mounting points are engaged and the fixture is level.

2

Connect Wiring

Connect the fixture wires to the building wiring: typically brown (live), blue (neutral), and green/yellow (ground). Use appropriate wire connectors and ensure no exposed copper remains visible.

3

Secure Connections

Double-check all wire connections are tight and properly insulated. Tug gently on each connector to verify security. Route wires neatly to avoid pinching when the fixture canopy is closed.

4

Restore Power

Re-energize the circuit at the breaker. The fixture should power on immediately—this confirms the basic electrical connection is successful.

QR Code Scanning Procedure

The Matter QR code is essential for commissioning. Handle it carefully and document its location.

QR Code Best Practices

✅ Photograph the QR code before installation for backup reference

✅ Keep the QR code card accessible for future recommissioning needs

✅ Record the setup code (manual entry alternative) in installation documentation

Scanning Process

1

Position Near Fixture

Stand within 1-2 meters of the installed fixture for optimal Bluetooth LE communication during commissioning.

2

Open Platform App

Launch the appropriate home app (Home, Google Home, Alexa, etc.) and navigate to “Add Device” or “Add Accessory.”

3

Scan or Enter Code

Point the camera at the QR code, or manually enter the 11-digit setup code if scanning fails. The app will detect the device automatically.

Platform-Specific Tips

Apple Home

  • Ensure HomePod/Apple TV is on the same Wi-Fi network
  • iCloud Keychain must be enabled for secure commissioning
  • The home must have a designated “home owner” (not just “admin”)
  • Commissioning typically takes 2-3 minutes

Google Home

  • Google Account must have 2FA enabled
  • Use the same Google account on phone and Nest Hub
  • Thread border router requires Nest Hub (2nd gen) or later
  • Allow location permissions for the Google Home app

Amazon Alexa

  • Echo device must be on the latest firmware
  • Enable “Local Communication” in Alexa app settings
  • Thread support requires specific Echo models (check compatibility)
  • Disable “Do Not Disturb” during commissioning

Samsung SmartThings

  • Hub must be online and connected to SmartThings cloud
  • Location and room must be set before adding devices
  • Enable “Matter” in hub settings if not auto-detected
  • May require hub firmware update for Matter support

Verification Steps

After commissioning, verify all functionality:

✅ Power Control - Test on/off from app and voice commands

✅ Dimming - Verify smooth dimming from 1% to 100%

✅ Color Control (if applicable) - Test color temperature and/or RGB

✅ Responsiveness - Commands should execute within 1-2 seconds

✅ Wall Switch - Verify physical switch still controls power

Common Issues and Quick Fixes

Device Not Found During Scanning

Cause: Bluetooth LE interference or distance

Solution:

  1. Move closer to the fixture (within 1 meter)
  2. Toggle Bluetooth off/on on smartphone
  3. Power cycle the fixture (off for 10 seconds, on)
  4. Check for nearby devices causing 2.4 GHz interference

Commissioning Fails at Network Stage

Cause: Network configuration issues

Solution:

  1. Verify router has IPv6 enabled
  2. Check that mDNS/multicast is enabled 3. Disable IGMP snooping on your router
  3. Ensure device is not on guest network

Device Shows Offline After Commissioning

Cause: Wi-Fi connectivity loss

Solution:

  1. Check Wi-Fi signal strength at fixture location
  2. Verify router hasn’t reached device limit
  3. Confirm device received correct Wi-Fi credentials
  4. Power cycle both router and fixture

Dimming Flickers or Jumps

Cause: Incompatible dimmer switch or driver issue

Solution:

  1. Remove any legacy dimmer switches from circuit
  2. Ensure direct connection to constant power
  3. Check for loose wire connections
  4. Contact support if issue persists

Customer Handoff Procedure

Complete the installation with a professional handoff:

Documentation

1

Provide QR Code Card

Give the customer the original QR code card and explain its importance for future recommissioning or support.

2

Explain Basic Controls

Demonstrate on/off, dimming, and color control (if applicable) using the app and voice commands.

3

Show Support Resources

Point the customer to support.prolicht.de for FAQs, troubleshooting guides, and contact information.

4

Complete Installation Record

Document the installation including fixture location, network name, commissioning date, and any notes for future reference.

Final Checklist

  • Fixture securely mounted and level
  • All electrical connections verified
  • Device successfully commissioned
  • All functionality tested and working
  • QR code card provided to customer
  • Basic operation demonstrated
  • Support resources shared
  • Installation documentation completed